HEALTHCARE NAVIGATION RESOURCES (NYC)

Citywide / All Boroughs

Manhattan

Brooklyn

  • Brooklyn Plaza Medical Center
  • Sunset Park Family Health Center (NYC H+H)
  • The Campaign Against Hunger – Wellness Navigation
  • Brownsville Community Health Center (One Brooklyn Health)

Queens

  • Charles B. Wang Community Health Center
    • https://www.cbwchc.org
    • Culturally and linguistically tailored care (especially Asian immigrant communities) with navigation support.
  • Queens Hospital Center (NYC H+H)
  • Communities Together for Health Equity
    • https://cthe.us/
    • Community-based health navigation for chronic illness, prevention, and care access.
  • Helen Keller Services for the Blind (Healthcare Navigation)

Bronx

  • Bronx Health REACH (Institute for Family Health)
    • https://institute.org
    • Faith- and community-based health equity program improving access to care in underserved neighborhoods.
  • Morris Heights Health Center
    • https://www.mhhc.org
    • Federally qualified health center offering bilingual navigation and low-cost care.
  • Urban Health Plan
  • Montefiore Health System Patient Navigation

Staten Island

  • Staten Island Performing Provider System (SI PPS)
  • Community Health Center of Richmond
  • RUMC (Richmond University Medical Center) Navigation Services

Community Health, Mutual Aid & Cultural Access

  • NYC Care (Immigrant-Friendly Healthcare Access)
  • Make the Road NY – Health Access Program
    • https://maketheroadny.org
    • Immigrant-led organization providing health advocacy, legal support, and community health navigation.
  • African Services Committee (ASC Health Services)
  • Sakhi for South Asian Women
    • https://sakhi.org
    • Health advocacy and support services for South Asian survivors and families.
  • Voces Latinas (Queens/Bronx)
    • https://voceslatinas.org
    • Community health navigation, HIV prevention, and culturally specific health advocacy for Latine communities.
  • Apicha Community Health Center
    • https://apicha.org
    • LGBTQ+ and API-centered healthcare with strong navigation and community outreach.
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Mental Health & Crisis Navigation

Benefits & Insurance Navigation

  • ACCESS HRA Health & Benefits Portal
  • NYC Human Resources Administration (HRA)
  • New York Legal Assistance Group (Health Law Unit)
    • https://nylag.org
    • Free legal help for insurance denials, billing issues, and healthcare access barriers.

Immediate Help

  • Call 311 (NYC Services)
  • NYC Well Hotline
    • Call 1-888-NYC-WELL
    • Immediate mental health counseling and healthcare referrals in multiple languages.